Privacy Policy

1. Information We Collect

We collect information in two ways: directly from you and automatically through your use of the Website.

A. Information You Provide to Us

We collect personal information when you voluntarily fill out our contact forms or request a demo. This may include:

• Name
• Business email address
• Job title and Company name
• The content of your message

B. Information Collected Automatically

When you access the Website, we may automatically collect certain technical data via cookies and tracking technologies (specifically Google Analytics). This includes:

• IP address
• Browser type and operating system
• Referring URLs and exit pages
• Clickstream data (pages viewed and time spent)

2. How We Use Your Information & Legal Bases

Under UK and EU data protection laws (GDPR), we must have a "legal basis" for collecting your data. We rely on the following bases:

• Communication: To respond to your enquiries and book demos.
  • Legal Basis: Legitimate Interests (to conduct business with prospective clients) or Contract (taking steps at your request prior to entering into a contract).
• Website Improvement: To analyse user trends using Google Analytics.
  • Legal Basis: Consent (you provide this via our cookie banner).
• Security & Compliance: To protect our Website and comply with legal obligations.
  • Legal Basis: Legal Obligation and Legitimate Interests.

3. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy.

• Enquiries: We retain enquiry data for up to 2 years after your last communication with us, unless you become a client (in which case the MSA governs retention).
• Analytics Data: Google Analytics data is retained for 14 months before being automatically deleted.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your data with:

• Service Providers: Third-party vendors who assist us in operating the Website, such as hosting services and analytics providers (e.g., Google Analytics). These parties have access to your data only to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.
• Legal Obligations: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

5. International Data Transfers

We are located in the United Kingdom. If you are accessing our Website from the EEA, USA, or Canada, please be aware that your information may be transferred to, stored, and processed in the UK or other countries where our service providers maintain facilities. We rely on adequacy decisions (such as the UK-EU data bridge) or standard contractual clauses to ensure your data remains protected.

6. Your Privacy Rights (UK & GDPR)

If you are located in the UK or the European Economic Area (EEA), you have the following rights regarding your personal data:

• Access: The right to request copies of your personal data.
• Rectification: The right to request that we correct any information you believe is inaccurate.
• Erasure: The right to request that we erase your personal data.
• Restriction: The right to request that we restrict the processing of your personal data.
• Objection: The right to object to our processing of your personal data.

To exercise these rights, please contact us at enquiries@scopecreeper.com. You also have the right to complain to a supervisory authority (in the UK, this is the ICO).

7. Notice to United States Residents

If you are a resident of the United States (including California, Virginia, Colorado, Connecticut, and Utah), this section applies to you.

• Categories Collected: We collect Identifiers (name, email, IP address) and Internet Activity (browsing history on our site).
• No Sale of Data: We do not sell your personal information to third parties.
• Your Rights: Depending on your state, you may have the right to know what personal information we collect, request deletion of your data, correct inaccuracies, and opt-out of targeted advertising.
• Do Not Track: Our Website does not currently respond to "Do Not Track" browser signals.

To exercise your rights, please contact us at enquiries@scopecreeper.com.

8. Cookies and Google Analytics

We use Google Analytics to help us understand how our Website is used. Google Analytics uses cookies to collect information about your visit. You can opt-out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

For more details on the specific cookies we use, please refer to our Cookie Policy.

9. Contact Us

If you have questions or comments about this policy, you may contact us at: